...3, 2, 1! BOOM!💥Shipping and some other news 👀
about 4 years ago
– Mon, Apr 20, 2020 at 06:51:31 AM
Hi CEOs,
Look what we've found on the first page in the latest issue of CASUAL GAME INSIDER. 😍 This is a great reading during the time while waiting for your own exclusive copy to arrive 🙂
We took some of your advices and now we're working with Quartermaster, Happy Shops and VFI. So your games will be delivered by these highly rated companies. 💪
VFI will start Asian shipping soon. 🎉
As for AUS, CA, EU, NZ, US and ROW backers, we're still trying to book the earliest possible sea freights. We hope you understand that in these hard times normal processes became real a trouble-making.😞 We believe that our logistics partners are doing their best to sea games ASAP.
🧡 Thanks for supporting us! We're more than happy that Smartphone Inc became true! 🧡And as always, if you have any questions please PM us here or email us to [email protected]
BTW as you know we're working on the new KS project now. And we will share some news about it with you soon 🔪🍣🐱👤 😉
Address changes are closed. The delivery starts in 6, 5, 4...
about 4 years ago
– Tue, Apr 07, 2020 at 03:41:33 AM
Hi CEOs,
Thank you all for updated addresses, kind words, and great support!
We remind you that we will not cover returning and reshipping fees, wrong address and failed deliveries. Those backers who didn't pay for delivery so far due to a not answered survey or incorrect payment info can be charged extra shipping costs from our warehouse in China.
If you have any questions feel free to ask. PM us here or email to [email protected]. We're always glad to help.
Smartphone Inc is finally ready! Yay! And now we're updating your addresses in our system and booking pick-ups and freights from our factory to the US and EU warehouses. We will provide you all the delivery details as soon as everything will be confirmed.
Stay safe and have a perfect week!
Interplanetary yours, Cosmodrome Games Team.
💥 Reminder! Last hours to update your address! 💥
about 4 years ago
– Thu, Apr 02, 2020 at 08:49:09 PM
Hi CEOs,
Last hours before address changes will be closed. Please double-check all your delivery details on BACKERKIT and make sure that you will be able to receive your reward by the provided address.
Once our games leave our factory It will be almost impossible to change your address.
We remind you that we will not cover re-shipping and returning fees in case of wrong address or failed delivery.
Address changes will be closed today. Then we will need some time to update data with our fulfillment partners.
We will come back to you in a few days with a new update.
Our journey is coming to an end. Thanks all for your support and for making this become true! 💙
Interplanetary yours, Cosmodrome Games Team.
Another 2 days for address update
about 4 years ago
– Wed, Apr 01, 2020 at 12:06:47 AM
Hi CEOs
You have 2 extra days to update your delivery details. Please make sure that you will be able to receive your reward this May by the provided address.
Address changes will be closed by April 2nd.
We will answer all your requests soon.
Stay safe
Interplanetary yours, Cosmodrome Games Team
Address changes on BackerKit are reopened till March 30th.
about 4 years ago
– Thu, Mar 26, 2020 at 08:42:49 PM
Hi CEOs,
Due to the Covid situation in the world, we're currently receiving a high volume of address change requests. To avoid shipping issues in the future we decided to unlock address changes for 4 days. Please check your address in BackerKit and make sure that you will be able to receive your reward this May by the address you provide.
We remind you that we will not cover returning and reshipping fees in case of wrong address or failed delivery.
We're always glad to help and answer all your questions. Please feel free to PM us here at Kickstarter or email us to [email protected]
Stay safe
Interplanetary yours, Cosmodrome Games Team ❤️
